Terms & Conditions

Welcome to Souqdowliya 

By accessing and using our website, you agree to comply with the following terms and conditions.

1. GENERAL INFORMATION
Souqdowliya  is an online store providing plastic, paper, aluminum, and food packing products across Saudi Arabia.

2. PRODUCT INFORMATION
We try our best to ensure all product descriptions, images, sizes, and prices are accurate. However, minor differences may occur.

3. PRICING POLICY
All prices displayed on the website are in Saudi Riyal (SAR). Prices may change without prior notice.

4. ORDER CONFIRMATION
Orders are confirmed only after successful payment or approval from our team.

5. DELIVERY POLICY
We provide delivery across Eastern Province including Dammam, Khobar, Jubail, Qatif, and Al Hasa.

Delivery time usually takes 1–3 business days depending on location and stock availability.

6. BULK ORDERS
Large quantity or wholesale orders may require additional preparation time.

7. PAYMENT TERMS
We accept approved payment methods available on the website. Orders may be cancelled if payment is not completed.

8. RETURN & REPLACEMENT
Customers must report damaged, missing, or incorrect products within 24 hours after receiving the order.

Used or opened products cannot be returned unless there is a manufacturing defect.

9. ORDER CANCELLATION
We reserve the right to cancel orders due to stock issues, pricing errors, or suspicious activity.

10. CUSTOMER RESPONSIBILITY
Customers must provide correct delivery address and contact information.

11. WEBSITE USAGE
Users must not misuse the website, attempt unauthorized access, or use false information.

12. PRODUCT AVAILABILITY
Some items may become unavailable without prior notice.

13. INTELLECTUAL PROPERTY
All website content including logo, images, text, and designs belong to Souqdowliya .

14. PRIVACY
Customer information will be handled securely and will not be shared with third parties except for delivery purposes.

15. CHANGES TO TERMS
We reserve the right to modify these terms and conditions at any time without prior notice.

16. CONTACT INFORMATION
For support or bulk orders, customers can contact us through WhatsApp or our official contact channels.

Thank you for choosing www.Souqdowliya.com